Shipping for Ready-to-Ship Items
We know you're excited to receive your order! Here's how shipping works:
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Orders are processed within 3–5 business days after you place your order.
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Once your order ships, we’ll send you a tracking email.
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Please note: We are not responsible for lost or stolen packages once they are marked as delivered. But if you have any issues, we’re happy to help—just reach out!
Returns
We want you to love your purchase! But if something doesn’t work out, here’s our return policy:
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You have 15 days from your purchase date to return items for a full refund.
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Items returned after 15 days are not eligible for a refund.
Damaged or Missing Items?
Let us know within 48 hours of getting your package if anything is missing or damaged.
How to Start a Return:
Email us at littlegreyllc@gmail.com with your order number. If something is damaged, send photos too.
Shipping Label:
We’ll send you a return shipping label and deduct the shipping cost from your refund. Want to use your own label? No problem—just email us for instructions.
Items Must Be:
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In new condition
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With original packaging and tags
Items Not Returnable:
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Worn, used, or washed items
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Final Sale items (50% off or more)
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Customized pieces
Refunds:
Once we get your return, please allow 3–5 business days to process. Refunds will be sent to your original payment method within another 3–5 business days.
Exchanges
We’d love to offer exchanges, but due to our limited stock, we can’t guarantee availability.
Need help with sizing or finding a replacement? Email us at littlegreyllc@gmail.com or message us on social media—we’ll do our best to help!
